Return & Refund Policy
<stronAt Inhousefahion, we value our customers and strive to provide the best quality women’s suits and sarees. Please read our Return & Refund Policy carefully before making a purchase.
1. Eligibility for Returns
We accept returns only under the following conditions:
The product received is damaged, defective, or incorrect.
The return request is raised within 48 hours of delivery.
To be eligible for a return:
The item must be unused, unwashed, and unworn.
All original tags, labels, and packaging must be intact.
The product should be in its original condition.
2. Non-Returnable Items
The following items are not eligible for return or refund:
Products purchased during sales, discounts, or promotional offers.
Items that show signs of use, washing, or damage caused by the customer.
Custom-stitched, altered, or made-to-order products (if applicable).
3. Return Process
To initiate a return:
Contact us within 48 hours of receiving your order.
Share clear images or videos of the product showing the issue.
Our team will review the request and confirm approval within 2–3 working days.
Once approved:
The product must be shipped back to us in its original condition.
Return shipping may be arranged by us or instructed to the customer, depending on the case.
4. Refund Policy
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed within 3 working days.
Refunds will be credited to the original payment method used at checkout.
5. Exchange Policy
Exchanges are allowed only for size or product defects, subject to stock availability.
If the replacement product is unavailable, a refund or store credit may be offered.
6. Shipping Charges
Shipping charges are non-refundable.
In case of damaged or incorrect items, shipping costs may be covered by Inhousefahion.
7. Cancellation Policy
Orders can be canceled only before they are dispatched.
Once dispatched, orders cannot be canceled.
8. Color & Design Disclaimer
Please note:
Slight variations in color, design, or texture may occur due to lighting, screen resolution, or handmade detailing.
Such variations are not considered defects and are not eligible for return.
9. Contact Us
For any return, refund, or exchange-related queries, please contact us through the details mentioned on our website.
By placing an order on our website, you acknowledge and agree to this policy.